Communication Skills with Dr. Bill Wallisch

The Secrets of Great Teams This course was developed over many years of military active duty and working with such great teams as the NASA Astronauts and Federal Law Enforcement. The myth is that great teams always win. The reality is that they do lose . . . and sometimes feel discouraged. The difference is that they have the ability to regroup and come back stronger than ever. The course covers great team secrets like these: €¢ They Thank Each Other €¢ See Value in All Roles €¢ Honor Diversity Rather Than Cloning €¢ Pressure for Fair Play €¢ Let People Start Over €¢ Know Each Other€™s Motivators €¢ Need Strong Support from the Top €¢ Despise Ambiguity €¢ Operate Best Where There is Only a Few Key Rules It Also Explains the Twelve Needs of Top Performers and How Leadership from the Top can stimulate Team Success. To stimulate great teamwork, leaders must evaluate the state of the team. One way is to ask the right questions. This list is not so much a check list . . . as it is a leader€™s mindset as he or she views and assesses members of a team. They can be good questions to ask if you€™re trying to get a fix on team members in terms of how they see themselves as a team member. Perhaps some of these needs are not being met, or perceived as not being met. In any case, asking questions like these is a clear sign that a leader cares and is trying to help an associate succeed. €¢ Are Your Opinions Valued? €¢ Does the Mission Inspire You? €¢ Do Your Co-Workers Value Your Work? €¢ Is Your Job Progress Assessed Regularly? €¢ Do You Have Opportunities to Learn and Grow? €¢ Know what€™s expected of You? (Mission Clear?) €¢ Do You Have the Right Equipment and Resources? €¢ Do You Do What You Do Best? €¢ Thanked or Recognized in the Past Ten Days? €¢ Cared About As a Person? (Have a Best Friend at Work?) €¢ Is Your Personal Development Encouraged? The course offers specific case studies that demonstrate the qualities each of the two lists imply. # # #

 Dealing with Difficult People & Situations

This course is a very frank look at the difficult situations we all face in the work place.  We often only look at it as €œDealing with Difficult People.€  But in truth, we must get beyond the €œpersonal€ level and begin to see this as a difficult situation that both parties must face in an adult way.

That means taking the time to step back and assess not only the person you are dealing with, but your own behavior when confronted with a difficult situation.

There are host of tools you can use to help you resolve conflict.  But both parties must participate.  Here€™s the course creed:  €œOld behaviors will not take you in new directions!€

Presentation Dynamics

This presentations-skills training session will teach you how to write, organize, design, and deliver a professional message to any audience. Participants deliver a presentation of about ten minutes; get feedback from both Dr. Wallisch and session classmates; and then revise and present again. Content and platform skills are evaluated according to the communication principles given to the group in the lecture presented prior to the practical sessions.

The course is designed to help the presenter deliver powerful messages in speaking situations such as scientific meetings, business meetings, clients meetings, or sales meetings.  Students should take Strategic Communication before signing up for this course.

The idea is to develop your Executive Presence!